Service

Warranty

Concerning product not purchased from one of the * Catalogue Companies, or Stores which are detailed in full towards the end of this section.

You can contact your supplying Dealer who can arrange for the product to be repaired under the warranty.

Alternatively, you can contact one of our main Service Agents detailed below who operate a speedy repair and return service.
 

Important Note:- For any under warranty repairs you will be required to supply the Service Agent with a copy of your sales receipt, as per our normal warranty terms and conditions. (Please note that the warranty does not cover you for deinstallation / installation of the product.)

Repairs

If a Kenwood product has failed and is not covered by any warranty.
You can contact your supplying dealer, or, you can contact your local Service Agent.

Spare Parts

Spare parts, accessories, removable front panels and instruction manuals for car audio, home audio and communications equipment can be obtained from the Mail Order Companies detailed below.

Some of our Instruction Manuals are available for download. If the model you require is not mentioned, then it maybe still available in paper book form from the Mail Order Companies detailed below.

(Note; Japanese Car Audio Products - Instruction manuals are not available in English, as Japanese car audio products are purely designed for the Japanese market.)

NOTE; - Removable front panels for car audio products can be supplied, but the following information is required for security reasons.
 

You will be required to supply the following details as a security measure;

1. The model number of the stereo.
2. Serial number of the unit.
    (The serial number starts KE0????? Etc. Which is located on the top or bottom panel
    of the stereo or on  the original packaging.)
3. A copy of the purchase receipt

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